MISSION

“Healing with Feeling”

To provide the best quality healthcare in accordance with international standards to the needy in a cost effective, timely and professional manner

OUR VALUES

Nawaloka Hospitals PLC understands the dynamic and urgent nature of the healthcare sector, which has evolved over the decades from a reactive to a proactive service. In this rapidly changing environment, Nawaloka Hospital medical and support teams have identified five strategic areas to focus and invest time and resources.

These are:

• Strengthen Safety and Quality
• Drive Innovation, Technology and Research
• Enable Our People
• Plan for a Sustainable Future
• Achieve Financial Health

QUALITY POLICY

Nawaloka Hospitals will at all times work towards a common goal of total customer satisfaction by providing affordable services whilst maintaining highest standards of professionalism with quality, speed, accuracy, safety, integrity, and courtesy, committing to achieve statutory, regulatory, and ethical requirements.

This shall be achieved through;

• Utilization of
  • Better Management Practices
  • Modern & Latest Technologies in the Healthcare Industry
  • NHL’s Strengths and Affiliations
• A Quality Management System which conforms to ISO 9001.
• Continual Improvement and Effective Measures through service feedback.
• Staff Dedication, Commitment and Team Work to bring that smile of content to every customer.