Privacy Policy

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable Sri Lanka Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

  • Processing your orders
  • For statistical or survey purposes to improve this Website and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.

When you create a shopping account while ordering online you will be given the option to receive information from Nawaloka by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process.

Your Personal Information may be disclosed to other businesses within NAWALOKA and to

reputable third parties who will help process your order. NAWALOKA requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable Sri Lankan Data Protection and consumer legislation from time to time in place.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website.

Our Commitment to Your Privacy
Your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you on our websites is used to process your orders and to provide a more personalized experience. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information during financial transactions, and we never store any sensitive information on unsecured servers. Your name and address information is used solely to process orders, unless you consent to having your information shared with our affiliates. You give your consent for us to include you on our marketing lists when you make a purchase, but if you should choose to unsubscribe from any or all of our lists, you need only send an email requesting to be removed to the email address contained in the contact information found on our company's website. The contact form on our site is not secure, so please do not use it to transmit sensitive personal or financial information.

When you visit our site we automatically log information about your visit including, but not limited to, your IP address, your browser type, and your access times. We utilize this information to conduct site performance evaluations and to better understand our customer base. This data helps us to determine what content our members find most appealing so that we can improve the quality of our services. No information that we automatically collect is personally identifiable because it is aggregated before analysis. You may correct or update your personal information using the email address contained in the contact information found on our company's website to send us the corrected information. If you wish for us to completely remove all your information from our records, you may also make that request in the same manner. We are eager to make your interactions with our company as pleasant as possible, and we will honour all your requests.

Our websites may contain links to other websites. These sites may independently collect or request information about you, and we encourage you to read their privacy statements before sending them any information because their policies may differ from ours.

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback, or to make you aware of promotional offers. In addition, you may receive communication from us if you contact us and request such communication, to receive your orders if they are delivered via email, or if we need to contact you for administrative purposes. We may also send you promotional emails from our affiliates, unless you have

requested to be excluded from our email lists per the instructions in this document.